I forgot my password. What should I do?
- Go to aliorbank.pl and select Zaloguj (Login) in the upper right corner of the website.
- Select Alior Online – the system is also available via direct link: https://system.aliorbank.pl.
If you’re using the direct link, please make sure to type it manually in your browser (don’t copy and paste).
- Go to Forgotten password and select Reset access
Remember! The authorization method will be changed to SMS code or your default device will be removed in this procces.
After the succesful verification the result of unblocking the access or changing the password/PIN will be displayed.on the website.
What data do I need to sign in?
- In any of your agreements – your digital channels access agreement (so called “umowa ramowa”) or your account, credit or card agreement.
- In a return transfer – if you’d chosen to confirm your payment using a fast payment (pay-by-link).
What’s next?
- provide your pesonal identification data,
- answer one of the verification question,
- authorize the operation.
If it doesn’t succeed, please contact your nearest branch.
After providing your customer number, we’ll ask you for your password and an additional confirmation using an SMS code or your mobile app. If you only wish to provide your password, you can save your browser as trusted device.
How do I sign in for the first time?
You can find this number:
- In any of your agreements – your digital channels access agreement (so called “umowa ramowa”) or your account, credit or card agreement.
- In a return transfer – if you’d chosen to confirm your payment using a fast payment (pay-by-link).
What’s next?
- provide your pesonal identification data,
- answer one of the verification question,
- authorize the operation.
If it doesn’t succeed, please contact your nearest branch.
How to sign in?
- Go aliorbank.pl and select Zaloguj (Login) in the upper right corner of the website.
- Select System bankowosci internetowej (Internet banking system) – the system is also available via direct link: https://system.aliorbank.pl. If you’re using the direct link, please make sure to type it manually in your browser address input (don’t copy and paste).
- Input your Customer Identification Number (provided in all your product agreements and in a return transfer in case of online agreements).
- Input the SMS code sent to your mobile phone.
- Set your password (10 to 24 characters long) and retype it in the next field.
- Select your safety image (antyphishing image).
- Sign in using your new password to access all functions.
Where can I find my Customer Identification Number (CIF)?
- In any of your agreements – your digital channels access agreement (so called “umowa ramowa”) or your account, credit or card agreement.
- In a return transfer – if you’d chosen to confirm your payment using a fast payment (pay-by-link).
What’s next?
- provide your pesonal identification data,
- answer one of the verification question,
- authorize the operation.
If it doesn’t succeed, please contact your nearest branch.
Please note, that if your previous bank merged with Alior Bank, you still need to use the 8-digit customer number. All earlier credentials are invalid.
My account was migrated from another bank. Can I use my old credentials?